Privacy Policy

Effective Date: November 10, 2024

OMEGA TEAM LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.theOmegaTeam.com (the “Website”) or otherwise interact with us.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

  1. Information We Collect
  2. Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Project details or service inquiries
  • Information submitted through contact forms, estimate requests, scheduling tools, or consultations
  • Employment application materials

You are not required to provide personal information; however, certain services may not be available without it.

  1. Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and device type
  • Operating system
  • Pages viewed and time spent
  • Referral source
  • Interaction data
  • Cookies and similar tracking technologies
  1. Information from Third Parties

We may receive information from analytics providers, advertising platforms, and marketing partners to improve Website performance and marketing effectiveness.

  1. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide requested services
  • Schedule consultations and estimates
  • Manage client relationships
  • Improve Website functionality and user experience
  • Analyze marketing performance
  • Send service-related or marketing communications (where permitted)
  • Process employment applications
  • Protect against fraud, misuse, or unauthorized activity
  1. Legal Basis for Processing

We process personal information based on:

  • Your consent
  • Performance of a requested service or contract
  • Compliance with legal obligations
  • Legitimate business interests, including service improvement and marketing
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance Website performance and analyze usage.

We may use third-party tools such as:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Advertising and conversion tracking services

These tools may collect information about your interaction with our Website.

You may control cookies through your browser settings. Disabling cookies may affect functionality.

  1. SMS and Telephone Communications

If you provide your phone number, we may contact you via phone call or text message regarding your inquiry, estimate, or services.

  • Message and data rates may apply.
  • You may opt out of text messages at any time by replying STOP or contacting us directly.
  • Consent to receive communications is not required as a condition of purchasing services.
  1. Sharing of Information

We do not sell your personal information.

We may share information:

  • With service providers supporting Website operations, scheduling, hosting, or marketing
  • With analytics and advertising partners
  • When required by law
  • To protect our legal rights or prevent fraud
  • With your consent
  1. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods vary depending on the nature of the information.

  1. Data Security

We use commercially reasonable safeguards designed to protect personal information, including encryption where appropriate and access controls.

However, no method of internet transmission or storage is completely secure, and absolute security cannot be guaranteed.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to personal information
  • Request correction of inaccurate data
  • Request deletion
  • Request data portability
  • Opt out of marketing communications

To exercise these rights, contact:

📧 info@theOmegaTeam.com
📞 800-833-9683

  1. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of collected information and the right to request deletion of personal data.

We do not sell personal information.

  1. Do Not Track Signals

Our Website does not currently respond to “Do Not Track” browser signals.

  1. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

  1. Children’s Privacy

Our Website is not directed to individuals under 18. We do not knowingly collect personal information from minors.

  1. International Users

If you access our Website from outside the United States, your information may be transferred to, stored, and processed in the United States.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of any changes.

  1. Contact Information

OMEGA TEAM LLC
Licensed Maryland Contractor (MHIC)
Serving Baltimore County, Harford County, Howard County, Anne Arundel County, and surrounding Maryland areas

📧 info@theOmegaTeam.com
📞 800-833-9683